Beginning August 1, 2019, the BillPay network company used through Kohn-Ell’s pay on line portal applied following conditions on eChecks payments:

• Each eCheck processed through their Online Payment System incurs a fee of $1.99. This fee is added at the time the payment is made and will be debited from the homeowner’s bank account. For example, if your payment is $100.00, and payment is made by eCheck, you would have one charge of $100.00 and one charge of $1.99. This fee will be displayed to you prior to your final submission of the payment.

• If an owner has a recurring eCheck payment setup prior to 8/1/19, your recurring payments will not be charged the eCheck fee. A fee will be charged if you change the existing setup or add a new setup.

Owners do have options to avoid the $1.99 eCheck fee:

• You can use your bank’s online BillPay service. Kohn-Ell’s Online Payment System receives many of these payments electronically in as little as 2 days.

• You may initiate an ACH Draft. Please contact Van at for assistance.








We are Kohn-Ell Association Management Services, LLC. Our mission is to preserve property values, enhance your living experience, and promote a sense of community through effective management of your Association.

Our primary objective is to provide accurate and timely information, advice, and management direction in a prompt and courteous manner to the Association’s Board of Directors and members. We manage and act on behalf of all Association members with direction and approval from the Board of Directors in accordance with the Association’s governing Documents, applicable law and accounting standards.

We welcome the opportunity to manage your Association. We value the customers we have and are confident we can make significant and lasting contributions to your community.










Office Locations

Wake County

Monday - Friday
Office Hours: 9:00am to 4:30pm

205 West Millbrook Road
Suite 210
Raleigh, NC 27609

Phone: 919-856-1844

Fax: 919-571-8290


Johnston County

Monday - Friday
Office Hours: 9:00am to 4:30pm

442 East Main Street
Suite C
Clayton, NC 27520

Phone: 919-585-4240

Fax: 919-571-8290